ORDER RELATED QUERY
1) How to Place an Order?
- Simple!!!!! Find your favourite product
- Add product to cart
- Add delivery Address
- Use preferred Payment method. And here you go!!!! Order confirmed
2) What is my account?
In My Account Section, You can find Order details, you can edit your shipping address and contact details and you change your password.
3) How to track my order?
Simple!!!! Just go to https://oh-ya.in/TrackOrder
4) Can I accept the order after checking the content inside?
For your safety, it is strictly prohibited to open packet before delivery. Yes, you can contact us if any concern with the product. We would be happy to help you!!!
5) What is the estimated Delivery Time?
Generally Product get delivered at your doorstep in 3 to 5 Business days.
6) How do I know my order has been confirmed?
Don’t worry. We will send you confirmation SMS & Mail with tracking id of order dispatched.
7) How will the delivery be done?
We have our esteemed logistics partner, who will take care of your delivery and your goods will be delivered to you hassle free.
8) What are the mode of payment available? And is there any charges for it?
We have facility for Cash on delivery / paytm / Neft / online banking. And you don’t need to pay any extra charges for using these services.
Cancellation, Return and Replacement related
1) What is your return policy?
Relax, we have return policy of 4 days. Just go to “my account” with your registered mail id and click on return product. We will handle all other things.
2) How much time does Refund take?
Refund usually take 7 to 10 working days. It will be automatically credited in registered bank account or Bank account suggested by you.
3) How can I cancel the order before product delivery?
You can cancel the order within 24 hours of placing it. And money would be refunded back to your account in 7 to 10 days
4) What are your Replacement policy?
You can replace your product within 4 working days in case of defective goods delivered to you .New replaced product would be delivered to you within 3 to 4 working days .
Shipping and delivery Policy
1) What is the estimated delivery time in India?
Generally Goods Gets delivered within 4 to 5 working days.
2) What are shipping charges for delivery in India?
Exciting news!!! We have free shipping in entire India.
3) Who are your delivery Partner?
As our esteemed delivery partner to serve you better. we have